From file to useful result
How to ask with this skill installed
Installing the skill gives your AI a method. Your request still has to provide the case-specific facts, constraints and expected output.
Describe the decision or deliverable, not just the topic.
Add source material, audience, limits and known facts.
Set format, quality criteria and checks.
Mistakes to avoid
- Copy-pasting the same generic response to every negative review — savvy customers notice immediately and it makes things worse
- Being defensive in review responses — "we followed all our processes" or "the customer should have..." comes across as blaming the customer
- Responding to fake or competitor-sabotage reviews with lengthy defenses — keep it short, professional, and note that you've flagged it for Google's review team
- Ignoring 3-star reviews — the customer was "meh" and didn't feel compelled to say anything; a proactive outreach can convert them to a 5-star
- Not logging review response activity in the CRM — if the same customer comes back and has another issue, you need to know the history