Del archivo al resultado útil
Cómo pedir trabajo con esta skill instalada
Instalar la skill da un método a tu IA. Tu petición todavía debe aportar los hechos del caso, las restricciones y el entregable esperado.
Describe la decisión o el entregable, no solo el tema.
Añade materiales, público, límites y hechos conocidos.
Fija formato, criterios de calidad y comprobaciones.
Errores que conviene evitar
- Copy-pasting the same generic response to every negative review — savvy customers notice immediately and it makes things worse
- Being defensive in review responses — "we followed all our processes" or "the customer should have..." comes across as blaming the customer
- Responding to fake or competitor-sabotage reviews with lengthy defenses — keep it short, professional, and note that you've flagged it for Google's review team
- Ignoring 3-star reviews — the customer was "meh" and didn't feel compelled to say anything; a proactive outreach can convert them to a 5-star
- Not logging review response activity in the CRM — if the same customer comes back and has another issue, you need to know the history