Individual AI skill · AI for SaaS

nps-analyzer

Analiza encuestas NPS, segmenta resultados, identifica patrones de promoters/passives/detractors y genera actionable insights para equipos de producto y CX.

Source content · review pending Source language: ES

The English editorial version is not ready yet. The source content is shown in Spanish without automatic translation.

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For projects ChatGPT · Gemini · Claude For agents Cursor · Claude Code · Codex

See how to use it

Free ZIP · One canonical method · Usage example · Installation guide · Licence notices

What you receive

One method. No filler.

01
SKILL.md / Project instructions
The same method, wrapped for your way of working.
02
EJEMPLO-DE-USO.md
A prompt you can adapt to your case.
03
INSTALAR-CON-TU-IA.md
The route for web interfaces and agents.

Version: 1.0.1
Format: Platform-agnostic
Access: Free with account

From file to useful result

How to ask with this skill installed

Installing the skill gives your AI a method. Your request still has to provide the case-specific facts, constraints and expected output.

1Name the real task

Describe the decision or deliverable, not just the topic.

2Provide the evidence

Add source material, audience, limits and known facts.

3Define done

Set format, quality criteria and checks.

Adaptable starting prompt Replace the brackets with your case

Apply the "nps-analyzer" skill to this task.

Goal: [describe the result you need]
Context: [company, audience, situation and constraints]
Source material: [paste or attach the relevant information]
Required output: [format, length and acceptance criteria]

Before producing the result, list any essential information that is missing. Do not invent facts. State assumptions and include a final verification checklist.

Mistakes to avoid

 ENVIAR NPS MUY FRECUENTE
  - Si el mismo usuario recibe NPS cada semana → fatigue → respuestas sesgadas
  - Solución: max 1 NPS por usuario cada 60 días

 SIN SEGUIMIENTO A DETRACTORS
  - Recoger datos pero no contactar a detractors
  - El NPS baja más rápido de lo que sube
  - Solución: proceso obligatorio de outreach a NPS <= 6

 USAR NPS COMO ÚNICA MÉTRICA
  - NPS no te dice QUÉ hacer
  - Complementar con: CSAT, CES (Customer Effort Score), soporte tickets
  - Solución: usarlos en conjunto

 NPS EN SILO (solo lo ve CS)
  - NPS es métrica de PRODUCTO, no solo de CX
  - Compartir con Product, Engineering, Sales, Leadership
  - Solución: monthly NPS review con cross-functional attendance

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Packs that include this skill

Download only this method or take it together with the rest of its professional area.

This page

Individual skill

The smallest useful download, prepared for a web project or an agent.

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Professional pack

AI for SaaS

This skill plus the other methods selected for this professional area.

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Same method, different setup

Where will you use it?

We do not duplicate the skill for every platform. We keep one canonical method and explain the correct installation route.

01 ChatGPT

Use it as project knowledge and instructions.

Open web-interface guide → 02 Claude

Add it to a Project and keep the case material separate.

Open web-interface guide → 03 Agents and IDEs

Install SKILL.md in the path expected by your agent.

Compare agent guides →

Traceable by design

Source and licence travel with the file.

SkillsBundle catalogues material of its own and from third parties. Inclusion does not claim original authorship. The individual ZIP preserves the canonical catalogue path and includes the applicable licence notices.

Catalogue path: skills/verticals/saas/skills/nps-analyzer
Ficha origin: Extracted from SKILL.md

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Start with one real task

Install the method. Keep your judgement.

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