From file to useful result
How to ask with this skill installed
Installing the skill gives your AI a method. Your request still has to provide the case-specific facts, constraints and expected output.
Describe the decision or deliverable, not just the topic.
Add source material, audience, limits and known facts.
Set format, quality criteria and checks.
What you need first
Provide:
- Customer name and account ID
- Dispute type and amount
- Stripe dispute ID (if applicable)
- Customer's stated reason (if known)
- Payment history for this customer
- Product/service delivered?
Mistakes to avoid
- Responding to Stripe without evidence: Always gather evidence first, then respond
- Ignoring friendly fraud: Customers who "don't recognize" legitimate charges will do it again
- Giving full refunds for preventable issues: If churn was preventable (pricing error, service issue), fix root cause
- Taking too long to respond: Stripe has hard deadlines — missing them = automatic loss
- Not documenting disputes: Patterns in disputes reveal product/pricing problems