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Cómo pedir trabajo con esta skill instalada
Instalar la skill da un método a tu IA. Tu petición todavía debe aportar los hechos del caso, las restricciones y el entregable esperado.
Describe la decisión o el entregable, no solo el tema.
Añade materiales, público, límites y hechos conocidos.
Fija formato, criterios de calidad y comprobaciones.
Cuándo usarla
- A customer calls or submits an online request for a service appointment
- Rescheduling a customer due to parts delays or technician unavailability
- Building tomorrow's service schedule (daily dispatch planning)
- Managing a walk-in emergency repair alongside scheduled appointments
- Double-booking prevention when multiple customers want the same time slot
- Technician overload — need to redistribute work across the team
- Specialty service requiring a specific technician (transmission, diesel, EV-certified)
Errores que conviene evitar
- Scheduling a major repair at the end of the day when the tech will rush to finish it — big jobs need morning slots with time to do them right
- Not checking parts availability before confirming an appointment — the worst customer experience is arriving for a scheduled appointment and being told "the part isn't here"
- Double-booking a technician (or assigning two jobs that overlap in the same bay) — always check bay AND tech availability simultaneously
- Scheduling a first-time customer for a complex diagnostic without building in extra time — unknowns always take longer on unfamiliar vehicles
- Not recording the correct mileage at service booking — the tech needs to know if the vehicle has 40,000 or 140,000 miles to diagnose correctly; mileage drives part selection and repair scope