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Cómo pedir trabajo con esta skill instalada
Instalar la skill da un método a tu IA. Tu petición todavía debe aportar los hechos del caso, las restricciones y el entregable esperado.
1Nombra la tarea real
Describe la decisión o el entregable, no solo el tema.
2Aporta la información
Añade materiales, público, límites y hechos conocidos.
3Define qué significa acabado
Fija formato, criterios de calidad y comprobaciones.
Petición inicial adaptable
Sustituye los corchetes por tu caso
Cuándo usarla
- A student submits a formal or informal refund request
- Evaluating whether a refund request meets program policy criteria
- Communicating refund decisions (approval or denial)
- Handling escalated complaints related to refunds
- Reviewing refund patterns to identify program issues
- Training staff on consistent refund handling
Errores que conviene evitar
- Inconsistent application: Treating similar cases differently destroys trust and creates precedent problems
- No documentation: Making decisions without writing down the rationale — impossible to defend later
- Defensive communication: Starting with "Our policy says..." instead of acknowledging the student's situation
- Slow response: Taking more than 5 business days to resolve — students feel dismissed
- Not tracking patterns: Missing the connection between refunds and curriculum quality issues
- Approving everything to avoid conflict: Easy short-term solution, creates long-term problems with policy credibility