From file to useful result
How to ask with this skill installed
Installing the skill gives your AI a method. Your request still has to provide the case-specific facts, constraints and expected output.
Describe the decision or deliverable, not just the topic.
Add source material, audience, limits and known facts.
Set format, quality criteria and checks.
What you need first
Provide:
- Order number and carrier
- Tracking status
- Customer name and email
- Whether order is delayed/damaged/lost
- Any exception to communicate
Mistakes to avoid
- No tracking link in shipping email: Forces customer to search = CS query
- Assuming delivery = satisfaction: Follow up to check item arrived OK
- Ignoring delayed packages: Customer will churn if not proactive
- Late notification: Tell customer before they check tracking themselves
- No carrier communication: Integration failures happen — catch them