Skip to content
SkillsBundleby SANTACONCHA
ES EN

Individual AI skill · AI for Hostelería

critic-review-monitor

Monitoriza y analiza reviews de TripAdvisor, Google y Yelp. Responde reviews negatives y aprovecha positivas para marketing.

Source content · review pending Source language: EN

Free ZIP · One canonical method · Usage example · Installation guide · Licence notices

From file to useful result

How to ask with this skill installed

Installing the skill gives your AI a method. Your request still has to provide the case-specific facts, constraints and expected output.

1Name the real task

Describe the decision or deliverable, not just the topic.

2Provide the evidence

Add source material, audience, limits and known facts.

3Define done

Set format, quality criteria and checks.

Source example Replace the brackets with your case

When to use it

  • Monitoring for signs of an upcoming critic visit
  • Responding to a newly published professional review
  • Tracking aggregate review ratings and sentiment over time
  • Identifying patterns in diner reviews that may indicate service or kitchen problems
  • Investigating a sudden drop in Google or Yelp ratings
  • Preparing for a Michelin inspection visit
  • Reporting review performance to restaurant ownership monthly

Mistakes to avoid

  • Asking staff to "act like critics are coming" during a suspected inspection — experienced inspectors know when they're being treated differently; the inconsistency itself is a red flag; maintain the same standard always
  • Responding defensively to negative reviews — "I'm sorry you felt the food was cold, but our kitchen is..." starts with the word "sorry" but immediately undermines it; take responsibility without qualifying
  • Ignoring the date of reviews when analyzing patterns — a review from 3 years ago is not relevant to a current issue; always look at the most recent 6 months for operational patterns
  • Not training the host and manager on review response policy — any team member who responds to a review without review can create a PR crisis; centralize review response in the GM or ownership

Choose the right scope

Packs that include this skill

Download only this method or take it together with the rest of its professional area.

This page

Individual skill

The smallest useful download, prepared for a web project or an agent.

Choose format →
Professional pack

AI for Hostelería

This skill plus the other methods selected for this professional area.

Same method, different setup

Where will you use it?

We do not duplicate the skill for every platform. We keep one canonical method and explain the correct installation route.

Traceable by design

Source and licence travel with the file.

SkillsBundle catalogues material of its own and from third parties. Inclusion does not claim original authorship. The individual ZIP preserves the canonical catalogue path and includes the applicable licence notices.

Catalogue path
skills/verticals/hospitality/skills/critic-review-monitor
Ficha origin
Extracted from SKILL.md
Read terms and licence policy →

Start with one real task

Install the method. Keep your judgement.

Choose format